Registration FAQ

Online registration is required. Click on the Attendee Registration tab on the left to begin. Those working under an exhibit booth (company representative) must register through their primary booth contact in the exhibitor service center. Please visit Exhibitor FAQs for more information. There is no deadline to register online and you can also register on-site.

No, payment is required at the time of registration. We take MasterCard, Visa, American Express or Discover.

Additions to your conference registration can be made by logging into the Attendee Service Center and selecting "Click here to make registration changes or to add meals". Changes or cancelations cannot be made online and must be emailed to sstehman@pasbo.org. 

You will receive a confirmation email when you complete your conference registration. The email will contain a link (URL) to the Attendee Service Center as well as your login credentials.

You can make a hotel reservation online as part of the conference registration process. If you choose to make a reservation, you must enter credit card information to hold it. Your card will not be charged at that time; however, it will be charged if you do not check-in on your arrival date. You can also make a hotel reservation at a later date.

If you already registered for the conference, do not have a hotel reservation, and would like to make one, you must first login to the Attendee Service Center. Your login credentials were provided to you in your registration confirmation email. Once logged in, select "Click here to make housing updates", then "Make Reservation".

First, login to the Attendee Service Center with the credentials provided to you in your registration confirmation email. Once logged in, select "Click here to make housing updates", then edit your reservation.

No, all reservations must be accompanied by conference registration.

The housing block will close on January 12, 2023. After that, rooms will be released to the general public and are available on a first-come, first-served basis at prevailing rates. To ensure your lodging needs are met, make your reservation early along with your conference registration.

Check-in time is 4:00 p.m. and check-out time is 11:00 a.m.

You can cancel 72 hours, or more, prior to arrival to receive a full refund. Less than 72 hours prior to scheduled arrival will be charge 1-night stay.

Yes, waterpark tickets are included with hotel reservations made at Kalahari. The number of tickets you receive will correspond with the number of guests you list in your hotel reservation, and will not exceed the base occupancy number.